Not only do we write step by step manuals for how to solve common AT&T U-Verse customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing AT&T U-Verse customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other AT&T U-Verse customers
I keep getting an error message and internet is not working. I tried resetting it twice.
Every monday I'm locked out of my email. This has gone on for * months now. I am done c...
Picture freezes then after few minutes unfreezes
Fiber internet and phone are down for ** (***) ***-****
Att wireless box not working?*Says weak or no signal, although I can watch Netflix wir...
I was billed for uverse twice last month. Need customer service
I would like to speak with Retention Department regarding my bill.
Was left on hold for ** minutes. Need to speak to a manager not customer service or I...
There was a power outage at my home for about ** minutes. When the power came back on...
need help resetting password to check email
Fraudulent billing, need a manager, especially Corporate
We have been without internet since Friday morning. My husband has just had text messag...
Uverse television quit working.
I have been locked out of my bellsouth email
No phone service *** *** ****
Our cable is out. Tried to reboot but will not shut off. We have * colors light up on...
None of my remotes work and I need new ones.
Power failure earlier today. Tried to turn on the TV after and get a large X.*I have re...
See more issues reported by AT&T U-Verse customersGetHuman has no affiliation whatsoever with AT&T U-Verse, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of AT&T U-Verse have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.