Пошаговые руководства по решению проблем Amazon

Instructions to help with popular customer service issues

Popular Amazon How-to Guides

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How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Amazon customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Amazon customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Amazon customers

Didn’t receive code for the hub to retrieve my package delivered **-*-**
I didn't get an order Dec. *st. It was HP Sprocket Portable Photo Printer X*N**A*Is it...
I order * laptop you charged me for * I did not order * just* I need my money back in m...
hi, I have an order that is getting ready for shipment and i caught my other order in t...
A digital book I bought on November *, **** is no longer in my library.
Want to know who sent me a gift from Amazon
I don't have a account with you and I just got a automated phone call telling me the I...
I have a charge on my card That I didn’t allow
I want to cancel an order but amazon hold my account what should i do ?*i want to cance...
I bought the petsafe in ground fence and parts are missing
I have a new credit card, I was using another credit card my bank closed it down for su...
Need to speak to a live operator not a computer I’m not paying to talk to an operator c...
I don’t feel like typing all that
Got email that my account is closed asking for my info and payment info. Is this Scam o...
Hello, my Name is Leticia Juez, , I bought a Robot Roomba i* *(****) and I return it...
I received this email a day or two ago....*****************Hello,* *We closed this Amaz...
I cannot sign into my Primetime on my fire stick and I have paid for it about four or f...
I didnt see the seeds in the box was small and bleeding in with the box i do not need a...
See more issues reported by Amazon customers

Does GetHuman write how-to guides because they are a partner of Amazon?

GetHuman has no affiliation whatsoever with Amazon, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Amazon have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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