Пошаговые руководства по решению проблем Amazon

Instructions to help with popular customer service issues

Popular Amazon How-to Guides

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How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Amazon customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Amazon customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Amazon customers

I have stopped getting a text when my package has been delivered. I have not been notif...
I cannot login to my I'm being charged for amazon prime and other charges.
Amazon email recd requesting me to inactivate from within message because of suspicion...
My name is Martha wonson, I ordered ** lysol *****@***.com and pack * count of Olay s...
Got a garbled message on *** *** ****. Please repeat.**Message said it was from Amazon.
estan llamando que debo un dinero. y yo no debo
I ordered two area rugs yesterday but did not get confirmation email but payment was ta...
Reset my password. I no longer have the cc that they are asking for the last four digits to.
Someone is ordering things with my amazon card
Kindle (new) not in English
My phone was stolen. I disconnected the service to my phone to prevent identioty theft...
change from qr code to return label
i have received an email supposed to be from you sayiing i ordered**Dear john*Thank yo...
change visa card number on my account
I have had a Drop Shipper complain on ( **-**-****) that we have a shoddy company. Drop...
I want to change my return method. *Order* ***-*******-********I originally wanted to r...
Just got a call saying I had bought a new I phone from Amazon. I have not ! Please cal...
Got call from Amazon that someone named Mark Williams has charged $**** On my *amazon a...
See more issues reported by Amazon customers

Does GetHuman write how-to guides because they are a partner of Amazon?

GetHuman has no affiliation whatsoever with Amazon, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Amazon have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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