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BCU Customer FAQ

Top Answers & How-to Guides

What is BCU's Phone Number?

The question we are asked most often is about how to talk to BCU customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Reset My BCU (Target Credit Union) Password?

Resetting the password, if you have forgotten it, is a simple process. Users take a few easy steps to get a temporary password...

How can I view my account balance online?

To check your account balance with Baxter Credit Union online, log into your online banking account after setting it up. Once...
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Account Management

How Do I Reset My BCU (Target Credit Union) Password?

Resetting the password, if you have forgotten it, is a simple process. Users take a few easy steps to get a temporary password...
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How can I view my account balance online?

To check your account balance with Baxter Credit Union online, log into your online banking account after setting it up. Once...
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What are the eligibility requirements to become a member of BCU?

To join Baxter Credit Union, potential members must generally reside, work, worship, or study in designated areas served by...
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Can I transfer funds between BCU accounts?

BCU members can easily transfer funds between their accounts using online banking, mobile apps, or in-branch services. The...
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What should I do if I forgot my online banking password?

If a BCU member forgets their online banking password, they can typically reset it by selecting the "Forgot Password" link on...
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How can I close my BCU account?

To close a BCU account, members should first clear pending transactions and transfer remaining funds. A written request is...
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Account Services

What is the process for ordering checks?

Baxter Credit Union members can easily order checks online through their banking account or via mail. The website offers...
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What types of accounts does BCU offer?

BCU offers a range of accounts to meet various financial needs, including standard savings and checking accounts with online...
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What are the fees associated with BCU accounts and services?

BCU has various fees for its accounts and services, including monthly maintenance, ATM, overdraft, and wire transfer fees. Many...
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Are there account minimum balances for BCU accounts?

BCU's minimum balance policies vary by account type, with some accounts having no requirements while others may necessitate...
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Security

How do I report a lost or stolen debit card?

To report a lost or stolen debit card, one should quickly visit BCU's official website for specific procedures. They usually...
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Does BCU offer mobile banking?

BCU provides mobile banking services through its application, allowing members to conveniently manage their accounts on...
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Does BCU offer mobile banking?

BCU provides mobile banking services through its application, allowing members to conveniently manage their accounts on...
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Education and Resources

What is the routing number for BCU?

BCU's routing number, which is crucial for banking operations like direct deposits and fund transfers, is 271081313. It is...
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Does BCU offer financial education resources?

BCU provides a wide array of financial education resources to boost members' financial literacy, including articles, guides,...
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