Пошаговые руководства по решению проблем Care.com

Instructions to help with popular customer service issues

Popular Care.com How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Care.com customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Care.com customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Care.com customers

Unable to verify my background checks which is the social security number. However I ha...
I want to remove a former business from your platform
Signed up. Won't accept my email as valid. Used a different email. *Now * accounts can...
i want to cancel my account
I tried to log in I used same password no I can't even change it what's going on I will...
Pls cancell my subduction I paid for three months it was a mistake as it kept coming up...
no one seems to understand what I*am requesting!!! *I am only interested in*Senior Care...
My husband passed away in January therefore I know longer need this service. I want to...
I want to delete my account. My husband passed away and I no longer need this service.
I was kicked off my account after upgrading to premium without any notice for no reason...
Please help me correct my sign-up from family to caregiver
I really need one month for free to register with care.com I can't afforded right now*t...
I do not have access to the network at this hospital please text the response to...
I have a caregiver that contacted me. I am in the hospital and I do not have her phone...
Care.com closed my account and I don’t know why ? I’d like to know why so I can fix the issue
Why was my account suspended
Why was my account suspended ???
I got kicked off your site, I work for someone in a private home that I hire people for...
See more issues reported by Care.com customers

Does GetHuman write how-to guides because they are a partner of Care.com?

GetHuman has no affiliation whatsoever with Care.com, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Care.com have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Care.com Reference

Guidance for Other Companies

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