Not only do we write step by step manuals for how to solve common Comcast customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Comcast customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Comcast customers
i have a remote black box for one of my tv s. when i turn it on it take awhile to get...
No internet connection
Restoratio connections*Expecto Patronum*Lumos*Wingardium Leviosa*Abra Cadabra
Requires internet connection
My remote for my tv will not let me change the channel and it only works for the volume...
Xfinity modem two bottom lights flashing. TV is Vizio smart. I get msgs from tv and my...
This is absolutely ridiculous. I have not had the cable box work for my basement TV for...
I have a question about my bill
Internet service is out and I want it restored.
I went to the Xfinity store tonight to replace the box. I have now hope to wrap and it...
Modem flashing amber. Need activation code sent to modem
My remote control does not change channels anymore!
Porting ATT Landline number to Xfinity mobile
My Box Was Delivered But It's Not Working Need To Speak With Somebody
Cable and internet both out due to the storm. What's your ETA?
I changed my plan to unlimited data last December ** and Carlos told me that I will get...
i want to discuss my bill, how it gets split between the services i get. how much woul...
Comcast tree trimmers knocked wires out of my house and across the neighbor's truck. Th...
See more issues reported by Comcast customersGetHuman has no affiliation whatsoever with Comcast, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Comcast have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.