Not only do we write step by step manuals for how to solve common Comcast customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Comcast customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Comcast customers
Billing*Speak to a representative regarding channel options and current plan
I cancelled my service in March, but still got billed in April ?
My service has been temporarily suspended while I have a payment arrangement due on the...
My living room box stopped working few days and after troubleshootings the error messag...
I am not getting a signal on my cable box
My Comcast service is been temporarily suspended while I have a payment arrangement not...
i was living witha person and paying the comcast bill and since she has passed away i w...
I think someone is trying to commit fraud on me using Comcast name. I have a few questi...
I want to talk to a live humon
Avista shut down the power for grid maintenance for three hours. When power returned th...
Activate third-party modem router
Program's are slow or don’t respond to remote control also cannot connect to Netflix an...
Hi my account is *****************, I have ** month contract will be end this month, it...
Cable box needs restart
I no longer need Xfinity services as I’m moving to an area it doesnt cover
My home Internet is not working.
Change to primary user
Change my payment information. My card was compromised and I had to get a new one
See more issues reported by Comcast customersGetHuman has no affiliation whatsoever with Comcast, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Comcast have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.