Not only do we write step by step manuals for how to solve common Comcast customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Comcast customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Comcast customers
my roku on mt tv got disconnected
cannot log in*cannot get NFL Sunday night football on Flex
*. Cannot log into my account**. Cannot get into football on my flex.
Dad is blind he pushed buttons on the remote and now comcast is gone.
The internet from our modem is working through our ethernet connection, but not through Wifi.
Our new tv is not picking up signal from the cable box.
how is the voice mail work?
My voice command won’t work
Talk with an agent about bad service
I would like to speak to an Xfinity Agent to see what the current packages are, since m...
* Thursdays ago I had a little outage and since then I been lagging witch is weird. I h...
Looking to set up service.............jdbdjdnfndnfjdbdjdjdbdjdjdbdjdjdbdjdjdbdhdbdbdhdb...
Moved my cable service effective yesterday. Internet is working but cable TV and phone...
I need to speak to a supervisor about billing issues I called once and they said j need...
Xfinity mobile app not downloading any emails
Hi. I’ve had Comcast email for years and plan to add services again when I return to my...
Need to move service to new address
I ordered a additional box for the bedroom TV * days ago and still have not received. I...See more issues reported by Comcast customers
GetHuman has no affiliation whatsoever with Comcast, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Comcast have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.