Пошаговые руководства по решению проблем DHGate.com

Instructions to help with popular customer service issues

Popular DHGate.com How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common DHGate.com customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing DHGate.com customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other DHGate.com customers

Good evening I placed an order on * December **** but now I can no longer access my acc...
Hello, I have an order that says shipped but I can't track it on **track because the tr...
I cant found my package
I’m trying to return a purse. It is not as described. Coloring is off.
my order not on my listed under my profile
I would like to change my jacket becouse the one one i have is is very small size for m...
I placed an order for a glass pipe and it came broken inside the box. I need a refund
I have placed an order not realizing I have placed an order for three bags instead of o...
Hello, I would like to know how your system of box for the order of costume of mascot w...
I want my stored credit card information action deleted from my account. My account sho...
Hello, I order from DHgate a jacket and i was on Christmas vacation, and when I come ba...
I paid for a Cleveland Browns (Garrett) jersey on the *th October. I am still waiting...
On ** ** **** I placed my order and unfortunately nothing has arrived yet. The order n...
I am having a difficult time getting help with this order. I ordered this in May...
Hello, i bought a pair of shoes on dhgate but they were never shipped to My home, inste...
i have not received my order and it has been almost * months so i want a refund
Tout d'abord je n'ai aucuns suivi sur le colis, puis, mon colis n'a pas *t* livrer !! L...
I want to give out about my refund the seller says they have refunded me for my order b...
See more issues reported by DHGate.com customers

Does GetHuman write how-to guides because they are a partner of DHGate.com?

GetHuman has no affiliation whatsoever with DHGate.com, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of DHGate.com have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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