How Do I Get a Refund for an Inflight Charge from Delta Airlines?

Delta Airlines offers several amenities such as complimentary champagne to adults 21 years and older as well as clean bedding, glasses, and towels to enhance its customers' flight experiences. Due to the airline's numerous customer base, you may experience some challenges in accessing its customer service team. Not to worry, though. GetHuman provides information regarding prompt access to Delta Airlines customer care. This lets you contact then and raise your concerns, including how to get a refund for an inflight charge from Delta Airlines.

Jul 9, 2020

Delta Airlines is among the major airlines based in the United States. It connects nearly 200 million passengers to over 300 destinations in more than 50 countries across six continents each year, with up to 15,000 daily departures, including flights operated by its partners.

It has provisions for various onboard services, which help to make its customers comfortable during long trips. Some of these services are complimentary, whereas others attract inflight charges. They include Delta Studio, food, and drinks, including special meals, boarding priority, in-flight Wi-Fi, and free messaging for use with iMessage, Facebook Messenger, and WhatsApp apps that are accessible to customers via their smartphones.

At times, customers may alter their travel itineraries or cancel their flights due to various reasons. Here is a guide on how to get a refund for an inflight charge from Delta Airlines if you had purchased some travel extras.

How do I get a refund for an inflight charge from Delta Airlines

  • Visit the Delta Airlines' website (delta.com)
  • From the homepage, click on the 'LOG IN' tab to access your account
  • Enter your SkyMiles Number or Username followed by your password and submit by clicking on the 'LOG IN' tab. If you don't have an account, you can create one by clicking on the 'SIGN UP' tab and provide correct details for your essential, contact, and login information as well as language preference as prompted by the system.
  • Upon successful login, click on 'My Trips'
  • Select the flight that you wish to cancel
  • Confirm your choice and click on 'Modify Flight.'
  • To cancel your trip, click on the 'Start Flight Cancellation' tab
  • Your Travel Extras will be canceled, and charges automatically refunded. Also, your frequent flyer miles will be redeposited based on eligibility.
  • If your purchase included a Delta 24 Hour Wi-Fi Pass, you might request a refund by contacting Gogo Customer Care. Alternatively, it may be used on your next flight within one year from the date of purchase.

You could also apply for a refund or eCredit from Delta Airlines for unused trip purchases, for instance, a Wi-Fi Pass and Sky Priority Boarding, among others. Fill in the correct details for your first and last names followed by the ticket or document number, and submit by clicking on the 'Continue' tab. However, not all amenities are refundable.

You could also use your Delta SkyMiles, including Gold, Platinum, or Reserve, American Express card for inflight purchases of food, drinks, and audio headsets that allow you to save in the form of a statement credit. The savings are only applicable on Delta-operated flights and exclude Wi-Fi and charity donations.

Alternative method

You can reach out to the Delta Airlines customer service for assistance in filling refund forms, flight delays and cancellation, and other services, including how to get a refund for an inflight charge from Delta Airlines.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Get a Refund for an Inflight Charge from Delta Airlines?

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