Not only do we write step by step manuals for how to solve common DirecTV customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing DirecTV customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other DirecTV customers
Satellite issues. Had roofers who moved my satellite. Now it's out of alignment
Need to order replacement defective remote control. Can't find a way to place order un...
Disconnected from "loyalty" dept. need to reconnect asap
I would like to upgrade my directv dvr boxes. They are very old and I believe i qualify...
I keep getting the “*** code, satellite * issue” on certain channels. I’ve reset both b...
My receiver cannot connect to WiFi. When I try to reconnect it I get a message that no...
Need to cancel showtime
We cancelled Directv a few years ago but I still have some of your equipment, how do I...
I am an old customer and found some of your old equipment, what do I do with this equipment?
I live in a motor home approximately * months out of the year. I had east coast feeds...
I need to cancel a service tech appointment for ********* my phone is ************
do I have to buy anything
Does directv charge a service fee for *K service if I have a genie receiver and he service
I need to return my genni
I need to send a Gemini back and I need a mailing label
I set to record several programs by Season, i have found no way to cancel it to remove...
I recorded a series and did it by Season and then one I see i have it for All Channels...
I am missing * channels only one of my tvs
See more issues reported by DirecTV customersGetHuman has no affiliation whatsoever with DirecTV, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of DirecTV have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.