Пошаговые руководства по решению проблем FedEx

Instructions to help with popular customer service issues

Popular FedEx How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common FedEx customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing FedEx customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other FedEx customers

Fedex shipped my package to California instead of New York
My package hasn't been delivered despite being my area for * days saying m g each day i...
Where is my package? It is end of day here in Arizona. Where is the package?
I want to return a item.I got the label today. Want to schedule a pick up.
One of the tracking numbers is********************. What’s going on with this package?
It’s been almost * weeks and my FedEx smartpost packages haven’t arrived.The shipment...
Delivery to my home ( *ave) package was to be delivered to ( *ct)*I call three times. N...
My package says delivered but it has not been.
Good afternoon,**I am completely dissatisfied with the lack of minimal customer service...
Additional shipping cost when I’ve already paid.
My package is in a pending status. It was to be delivered yesterday **********, my trac...
I want to change the delivery address
my delivery took longer than expected and I left town before delivery was made. I then...
It is not my package. It is not addressed to me. You delivered it to the wrong addres...
I've been waiting for a package for a while now. They promised it would be here today b...
Package rescheduled past * days
Package says it will be delivered today but also list it is still in another state. Pac...
I got a package that is not mine. It has my address on it but not my name and I was no...
See more issues reported by FedEx customers

Does GetHuman write how-to guides because they are a partner of FedEx?

GetHuman has no affiliation whatsoever with FedEx, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of FedEx have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

FedEx Reference

Guidance for Other Companies

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