Inbox.com Customer FAQ

If you're having trouble activating your $15 American Express gift card from Inbox.com, ensure that you are following the activation instructions provided with the card. Sometimes, activation requires a specific process or can be done online. If you continue to experience issues, please check the terms associated with the card and consult the gift card's customer service for assistance.

To add a new phone number to your Inbox.com account, please log in to your account settings and navigate to the personal information section. There, you should find an option to update or add your phone number. Follow the prompts to enter your new number, then save the changes. If you encounter any issues, please refer to the troubleshooting tips available in the help section of your account.

We're sorry to hear that you're having issues with your games on InboxDollars. This could be due to several reasons. Some games might take longer than others to update your progress. There might also be a delay between when you finish a session and when your achievements are updated on your account. Sometimes, there might be a temporary issue with the game server. If you're sure you've met the requirements for level progress but it's not reflecting, it's also a good idea to clear your browser cache and cookies, ensure your browser is up-to-date, and try again. Remember, InboxDollars credits for in-game purchases or reaching certain milestones, not for simply installing or downloading a game.