Пошаговые руководства по решению проблем JC Penney

Instructions to help with popular customer service issues

Popular JC Penney How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common JC Penney customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing JC Penney customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other JC Penney customers

disconnect from chat where price matching
I ordered * watches they were all supposed to be shipped together according to my track...
I'm trying to place an order online and I'm having a problem I have two credit cards an...
My name is Pat Bethe and every year I buy my children gifts through JCP. I ordered a t...
I thought I made a purchase online for two mens flannel, and a pair of earrings for...
Ordered knives. You delivered me a blender. Please send me the knives I ordered.
I am a JCP retiree. I CALL THE ************** AND THEY SAY THEY KNOW NOTHING OF MY ***k...
* of the items that I ordered were both damaged. I'm highly disappointed because these...
This is now the fourth order in a row received from JCP with a problem. Order * *Z...
I placed an order for two.jojo leotards last evening and they do not show in my orders
need to speak to someone
I had a purchase in store on Oct **th (I think date is correct), they looked up my cred...
I ordered * towel sets. Two face cloths were missing from faded rose.How can I get these?
I need to talk to a person
Purchased cooks cast iron * set which has $** rebate. Submitted rebate multiple times...
I've returned your beding both pick up when do I receive my refund
No eye contact, nor thank you when checking out at your Johnson City, TN location today...
I have two codes in a **.** birthday email and neither of them will work now because I...
See more issues reported by JC Penney customers

Does GetHuman write how-to guides because they are a partner of JC Penney?

GetHuman has no affiliation whatsoever with JC Penney, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of JC Penney have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!