Пошаговые руководства по решению проблем JC Penney

Instructions to help with popular customer service issues

Popular JC Penney How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common JC Penney customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing JC Penney customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other JC Penney customers

my account is locked and I need to change password
Also I have no working phone in Italy where I am. Use Email or chat.
I was double charged for a purchase. I bought a shirt for $** and later checked my Well...
Item has different delivery times
Order Number: ****************,*Sent to County Fair Mall in Woodland, CA. *******Item...
I recently received my order from jcp.*But the items were not the items I ordered!*I or...
I am supposed to get a discount using my JCPenney credit card for the first time
Two things, one now with the new card how can one tell if they're a gold member or regu...
Change my billing information I think I did it but not sure *** Doe Run Caldwell tx...
Went to Plainfield Indiana store. It's awful. Horrible mess. Selection poor. Very few...
I bought a pair of shoes in store this morning for $*** and I see that online they are...
Can't place order, won't accept new penny's credit card * ,Can't get credit card debt...
I have called already, ** days ago. I need my W-* from **** I am a former associate and...
Regarding using my new credit card to order
I want to cancel a order I just made
My online access is locked out and I need help so I can order some items
I ordered a Levi’s jacket as an XXL and in the mail I got the wrong sized jacket so I w...
Ordered an XXL and received a XL so it’s the wrong size and just want to get a exchange...
See more issues reported by JC Penney customers

Does GetHuman write how-to guides because they are a partner of JC Penney?

GetHuman has no affiliation whatsoever with JC Penney, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of JC Penney have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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