Пошаговые руководства по решению проблем JC Penney

Instructions to help with popular customer service issues

Popular JC Penney How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common JC Penney customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing JC Penney customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other JC Penney customers

My order did not show up today. The phone number is not tracking it down and I never go...
We are looking for men dress shirts size med..with ** inch collar.
I lost my card. I would like to get a new one.
I need express shipping on items that cannot be purchase in store.
Just purchased a pair of shoes at the Fashion Valley store in San Diego on Sunday June...
I purchased a ring and one of the diamonds fell out of because of a broken prong. Only...
I need technical assistance with looking up my account
I placed an order on June **, and I got a notice in my email that the order was receive...
would like to order using my employee discount
My package never arrived on Thursday, it says it was delivered but nothing was there wh...
I made an online order on June **th and I’ve received my order in * different deliverie...
If I order from jcpenney .com have item shipped to my home and it does not fit can I re...
I just received an order and they are too small and I need to exchange. How do I do tha...
Is trying to figure out what happened to my order
In January **** I saw a FREE give away from JC Penney for a free eye cream and moisturi...
I have a complaint about service
I didn’t receive my order
Did not receive my complete order yet I was charged for it. I tried to sign into my ac...
See more issues reported by JC Penney customers

Does GetHuman write how-to guides because they are a partner of JC Penney?

GetHuman has no affiliation whatsoever with JC Penney, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of JC Penney have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

JC Penney Reference

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