Not only do we write step by step manuals for how to solve common JetBlue customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing JetBlue customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other JetBlue customers
I want to know if I can still travel without my ID?
I need to change my email and password
Refund information is needed . I want to make sure I get the refund in a timely manner...
Can I use my accrued points? Is the exit row available and is it an extra charge. Ple...
True blue account - need to change name
Reset account password not working
Picking a seat for a reservation
My flight changed but I did not confirm it on the app. I closed it without doing anyth...
My name is Tosha Schmidt. I paid for a ticket and couldn’t use it . Because of covid...
i want to book a flight and enroll in the points system. i cannot get the points set up...
No issue, just want to know if it’s a must to reserve a seat before hand or can I get a...
Jet Blue Basic no carry on issue *I would like to pay to place a carry on instead of ha...
NOTE* I have a confirmed booked set (I and my wife) of round trip flights (first flt...
Tengo un problema mi mam* se me est* muriendo en Puerto Rico y me dijeron que cuando ha...
Would like to add KTN to reservation
My ticket has married last name and I don't have ID with me with married name
Need assistance in changing flight
Need refund for seat assignment never took flight
See more issues reported by JetBlue customersGetHuman has no affiliation whatsoever with JetBlue, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of JetBlue have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.