Not only do we write step by step manuals for how to solve common Match.com customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Match.com customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Match.com customers
I Previously had private mode and when I renewed I no longer have that option. *Please...
I have previous blocked or unmatch someone who I went on one date with, and now they ar...
I purchased a * month subscription but I can’t see my likes or matches. When I tried to...
I forgot what email I used for my account and I forgot my password.. also I think I put...
Your system is not accepting my debit card.
I signed up for Match in my home in the USA. I am on vacation in the UK. My Match will...
Would like to speak to our customer service representative when possible thank you
Chat messages are obscured*blurred unable to read them.*Also notice old chats from last...
Why do people that liked me disappear on my liked me list and it just shows boost me!!!
I canceled my membership a week ago. Did you charge my master card?*I don’t want to re...
Hi, *For past week I haven’t been able to read chat messages sent to me. The text is bl...
After my phone number verification on match.com, It automatically signs me out...What d...
I bought a subscription and can't do anything in the app. So I want my money back!!! Co...
I was send a **% off sign up offer. I put my Mastercard information in and it won’t work.
I was charged for a renewal that I originally ally canceled online
My friend sent the link which is **% off . I clicked the link and used my credit card p...
I want to get a refund for my * May nah subscription today. I believe I was misled abo...
Unblock Karie Jo. It was an accident. Thank you. Mike.
See more issues reported by Match.com customersGetHuman has no affiliation whatsoever with Match.com, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Match.com have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.