Пошаговые руководства по решению проблем Optimum

Instructions to help with popular customer service issues

Popular Optimum How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Optimum customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Optimum customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Optimum customers

i want to reduce my optimum bill-- i was raised **%
My TV screen says no resolution now there’s no picture just a black screen now is Sam p...
I am trying to set a Optimum account on line but it's not working it is asking for my a...
I’ve been experiencing WiFi dropouts for the past ** hours, periodically. It’s been exc...
They are being abusive to the elderly.*First appt was from * to ** am and they still ha...
I’ve moved and need to cancel service.
Favor de comunicarse conmigo al tel*fono ********** para subsanar este cobro indebido g...
No internet service yes phone service
"CM Registering" message has been on my box for * days now..
I was charged for Two miniboxs that were defective and replacements were shipped to me...
i just need a remote mailed to my billing address! the old one does not work. i do NOT...
Just had surgery. Payment for bill mailed out yesterday. Please don't suspend service.
I need to have a new cablebox remote mailed to my home, the one I am using no longer wo...
I want to cancel my service.
I am calling for my elderly parents who cannot find there account number and we want to...
internet connection running slowly since new modem*router installed. cuts out every few...
Optimum keeps cutting off my internet service and telling me I have wrong equipment.
I have called * times for the same back in July I upgraded my service and was told I wo...
See more issues reported by Optimum customers

Does GetHuman write how-to guides because they are a partner of Optimum?

GetHuman has no affiliation whatsoever with Optimum, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Optimum have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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