Пошаговые руководства по решению проблем Optimum

Instructions to help with popular customer service issues

Popular Optimum How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Optimum customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Optimum customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Optimum customers

No Signal for Cablevision at ** Losee Road, Wappingers, NY *****. Bos keeps saying hol...
No cable or internet service
Want to cancel my internet service on Friday, August *th
I’d like to cancel my existing Internet service but I’ve been put On hold for more tha...
Need a return slip for a mini cable box
i wound i to downgrade myoptimum to basex
Agents set up service upgrade yesterday. Included * new cable boxes, and new gatewayt...
i wcould like to downgrade my optimum to base
Can't connect to the internet
Received a amazon gift card from you for setting up new service but lost it what should I do
Do I have international calling? How much would I be charged to all Italy?
Cable missing channels and have had to call every day. WiFi has poor bandwidth and we c...
I wanttokniw if I have hbo max on my optimum tov account.*I got a call back on this ear...
a security issue some how around *am all of our passwords were changed and our network
Do I have hbo max on my tv service. How do I get it?
I want to cancel my service
Acct ***** ****** ** ***Teneal Furbert**** Hobson Street*Newark NJ *******The overdue b...
Wifi got stopped. Paid the bill. Still not working. I will lose my job if I can’t give...
See more issues reported by Optimum customers

Does GetHuman write how-to guides because they are a partner of Optimum?

GetHuman has no affiliation whatsoever with Optimum, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Optimum have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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