Пошаговые руководства по решению проблем Optimum

Instructions to help with popular customer service issues

Popular Optimum How-to Guides

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How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Optimum customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Optimum customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Optimum customers

I want to know why I can never speak to a human and they are still billing me for my ph...
I received a billed for $***.** of which I was charge of $**.** for service appt. that...
Slow speed **mps call me please now*Thanks
I received a confirmation notice advising me an optimum worker would be setting up my w...
I have a new credit card and need to update my automatic payment method (I was getting...
Received a bill for an account that was closed in January.
Wifi payed the bill and still haven’t gotten nothing back on
They charged me $***.** this month .. I don’t n le why .. I’m supposed to pay $***
An error message is displayed every time we want to see what is recorded on our DVR
Porting over to another company and need the porting pin
Need a router for my new location
Cablevision has want in my account and billed me two times
I like all my Optimum service on vacation rate from now until I get back home around th...
I would like to put my Optimum service on hold for vacation rate for a month or two.
Billing questions*John Kurth @ ** Riverside Ave - C *, Stamford, CT...
internet connection issues
Need to transfer billing to my account
My wired internet connection keeps cutting out
See more issues reported by Optimum customers

Does GetHuman write how-to guides because they are a partner of Optimum?

GetHuman has no affiliation whatsoever with Optimum, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Optimum have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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