Not only do we write step by step manuals for how to solve common Optimum customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Optimum customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Optimum customers
I want pricing information on the smart wifi * extender. I am an existing customer and...
Have covid just went back to work and i am trying to get a extension til this friday
They started charging me more money a few months ago. I am paying higher then a new cus...
I’m looking for better deals on my plan as I feel I’m getting over charged and there ar...
Internet going in and out I was told that I can change the router if the problem continued
Phone won't connect to wifi. Keeps saying wrong password but password is correct. I che...
Looking for an optimum compatible modem.
I get paid tomorrow at **am. Can you please restore service until then?
My cable box is not working
Tv can’t connect to wifi router
charged higher on my bill
One tv out. code **** listed on cable box
phone does not work, rebooted modem still phone does not work *please advise*the phone...
Internet isn’t working-again-yiu keep sending us codes
Need user name for optimum to get anew password
i’ve called optimum multiple times cause i was having financial hardships due to covid...
I cut the cable coming into the house. The tv isn’t working. I need someone to come fix it
Need to return cable boxes that were packed by movers. We moved * hours away and can’t...See more issues reported by Optimum customers
GetHuman has no affiliation whatsoever with Optimum, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Optimum have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.