Not only do we write step by step manuals for how to solve common Playstation customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Playstation customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Playstation customers
Someone is using my son account
My playstation never got repaired. I had to go and buy one from gamestop. Thanks for as...
I want back into my account. I have a new number and I'm logged out on everything. This...
I cant get ps plus free ** day trial for my new account
Hi,*I wanted to buy a DLC code bundled in fortnite on my PS* account. I’m currently in...
We have a PS* that my son plays games on. A week ago we got an email saying that he was...
Was updating my game then it failed now I cahg go back
im banned but i didnt do nothing
i cant remember my old primary email..that had purchased games and saved progress from...
My account just logged me out and I can’t get back in and I’ve been typing the right em...
After being on hold for * hours, I decided to come here. I purchased LIMBO today and do...
I’m trying to get my ps* to do the remote play thing but every time I try to connect it...
Can't log on to my PSN account. I don't have access to my old email or debit card.
I want to share my account data of the game to a friend but when he signs into the acco...
Someone has gotten into my bank account and set up a PlayStation account with you to ta...
I was charged in my card for $**.** and I do not no what for or why.
Madden ** keep disconnection with me and the person I am playing what the problem. I an...
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See more issues reported by Playstation customersGetHuman has no affiliation whatsoever with Playstation, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Playstation have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.