How Do I Recover Access to My PoshMark Account?

Introduction

Losing access to your Poshmark account can be frustrating, especially when you're trying to buy or sell an item. You might have forgotten your password, changed your email, or gotten locked out for security reasons. The good news is, getting back in doesn’t have to be hard. This guide walks you through every step to recover your Poshmark account. No matter the reason for the lockout, you’ll find a solution here. Just follow along and take it one step at a time. By the end, you’ll be back to shopping and selling on Poshmark in no time.

Go to the Poshmark Website or App

Start by visiting www.poshmark.com or opening the Poshmark app on your phone. This is where you’ll begin the recovery process.

Click on the “Log In” Button

On the homepage, look for the “Log In” button at the top right if you’re on a computer. If you’re using the app, it will be on the welcome screen. Tap or click it to move to the login page.

Select “Forgot Password?”

Below the login form, find the “Forgot Password?” link. Click or tap on it. This will open a new page where you can start recovering your account.

Enter Your Email Address

Type in the email address linked to your Poshmark account. Make sure it’s typed correctly. Then, click the “Send Reset Link” button.

Check Your Email Inbox

Go to your email inbox and look for a message from Poshmark. It should arrive within a few minutes. If you don’t see it, check your spam or junk folder. Open the email from Poshmark and click the link inside. This will bring you to a password reset page. Choose a new password, confirm it, and save the changes.

Log In With Your New Password

Go back to the login screen on Poshmark. Enter your email and the new password you just created. You should now be able to access your account.

Contact Poshmark Customer Support

Can’t Access Your Email? If you no longer have access to the email connected to your account, don’t worry. You can still recover your account. Go to support.poshmark.com and scroll down to find “Contact Us.” Choose “Recover My Account” or “Login Help” as the topic. Fill in the form with your full name, old email, new email, and any details about your account (like your username or previous orders).

Secure Your Account

Poshmark’s team will email you with the next steps. They might ask for additional information to verify your identity. Be sure to respond quickly and clearly. This process usually takes 1–2 business days. Once you regain access, take a moment to update your account info. Add a recovery email if possible and set a strong password. This will make it easier to recover your account in the future.

Conclusion

To recover your Poshmark account, start by visiting the login page, selecting “Forgot Password,” and following the email instructions. If your email is no longer active, contact Poshmark support with as much information as possible. Their team will help you recover access. After logging in, update your security settings and confirm all your info is correct. These steps will not only help you get back in, but they’ll also protect your account in the future. Soon, you'll be back to browsing closets and making sales without any hassle.