How Do I Transfer My Number from TextNow?

TextNow provides a more accessible and pocket-friendlier means of communication compared to most providers, and for this reason, it attracts many customers. You may experience long holding times and colossal traffic when attempting to contact its customer service. Not to worry, though. GetHuman sources information about big organizations, including TextNow, that help with faster access to customer care services. Through sharing customers' experiences, GetHuman provides reliable guides that could help resolve common TextNow issues.

Dec 9, 2022

TextNow is a Voice over Internet Protocol (VoIP) service that enables users to connect with family and friends, through calling and texting any number, across the United States and Canada for free. It provides customers with a real phone number to use on their desktop computers, tablets, and smartphones with an internet connection.

The service is available via the TextNow website as well as the TextNow app that can be used on multiple devices under the same login. You can also download the app via the Google PlayStore for Android devices and the App Store for iOS devices. Windows and Mac computers users can access it from the TextNow website.

TextNow uses free cutting-edge technology with support from unobtrusive ads. This helps it to deliver comprehensive free phone services over Wi-Fi, including call, text, voicemail, conference calling, group texting, and low-cost international calling to over230 countries.

Users could benefit from Unlimited Nationwide Talk & Text services for free without Wi-Fi over the Sprint Network. Here is how you can transfer a number from TextNow.

How do I transfer a number from TextNow?

Transferring an existing phone number from one carrier to another is commonly referred to asporting. You can do this via the TextNow website or app. You'll need to have the following information before successfully transferring your number from TextNow:

  • TextNow Account Number

  • TextNow PIN

  • Billing address for the number

Via the website:

  • Access the TextNow website (textnow.com)

  • From the homepage, click on the 'Log in' tab in the top-right menu bar

  • Enter your login details, that is, Email or Username and Password, and click on the 'LOGIN' tab

  • Successful login gives you access to your 'My Account' page.

  • Click on 'Number Porting'

  • Select 'Port out your number.'

You could also reach out to the TextNow live chat team through the chat box in the bottom left corner of theirwebsite.

Via the app

  • Tap on the app menu represented by three little horizontal lines in the top left corner

  • Tap on 'My Account'

  • Choose 'Number Porting'

  • Tap on 'Port out your number.'

You'll have access to the information outlined above that allows your new provider to complete the porting process.

Alternative method

You could contact the TextNow customer service team and request for assistance on how you can transfer a number from TextNow.

Further questions?

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Transfer My Number from TextNow?

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Why does GetHuman Write How-to Guides for TextNow Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like TextNow in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Transfer My Number from TextNow? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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