How do I get a refund from Tinder?

Refunds can be tricky when requesting them from Tinder. You should make sure you know exactly what you need to do to get your money back. Here's what you need to do.

Aug 19, 2019

Tinder is a great platform to liven up your dating life, and a lot of people choose to take it one step further by subscribing to Tinder Plus or Tinder Gold. Both of these subscriptions are charged a monthly fee and users get significant advantages on the app to help them make more matches. If you chose to subscribe to one of these platforms and have recently changed your mind, it can be possible to get a refund for the month's subscription fee. Note that Tinder will only likely approve a refund request if you make it within 48 hours of purchasing, so make sure to move quickly! Continue reading to find a full list of steps on how to get a refund from Tinder.

Refund Request for Tinder on Google Play

  1. Go to your Google Play Store and to your account.

  2. If you need to sign in, you will be prompted to do so now.

  3. Go to your 'Order History' and select the Tinder subscription you wish to cancel and refund.

  4. Select 'More.'

  5. Next, select 'Report a Problem.'

  6. Select the 'Refund' option and provide an explanation if possible. More details in your explanation can increase the chances for your refund.

  7. Send the report and you will see a confirmation that it's completed.

  8. You will receive a decision on your refund request within a couple of business days. You will receive the decision from Google Play in the inbox of the email associated with your Google Play account.

Refund Request for Tinder from the Apple Store

  1. Open 'App' on your iPhone.

  2. In the top right corner, select the person icon.

  3. If you need to sign in, you will be prompted to do so now.

  4. Go to 'Manage Subscriptions.'

  5. Select the Tinder subscription that you have.

  6. Select 'Report a Problem' and select your reason for requesting a refund. Similar to Google Play, the more details you can provide in the explanation, the more likely your refund will be approved.

  7. You will receive a decision on the refund request within a couple of business days. You will receive the decision from Apple in the inbox of the email associated with your Apple account.

  8. Note that the Apple store can take 48 hours to display new subscriptions. However, you only have a 48-hour window to successfully request a refund. If you go to your Apple store and the new Tinder subscription is not showing up, it's recommended that you contact Apple Customer Support right away and ask for their help in submitting a refund request.

If you cannot get a refund approved, you should still remember to cancel your Tinder subscription before you're charged for the next month!

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How do I get a refund from Tinder?

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