How Do I Fix a Hacked Twitter Account?

In a nutshell: Twitter is a free social platform where users can post links, photos, videos, and texts. Sometimes, Twitter accounts get hacked, and you can tell if your account has been hacked by changes in account information or unauthorized posts. To fix it, visit the Twitter website, reset your password, enter your account username or phone number, provide your email address, confirm the confirmation code recipient email, enter the confirmation code, create a new password, give a reason for the password change, and enable two-factor authentication.

Introduction

Twitter is a free social platform that allows users to broadcast short posts. The tweets are usually links, photos, short videos or texts. The platform also allows users to share thoughts with their followers through hashtags. Like any other digital account, Twitter accounts are sometimes victims of hacking. You’ll know your account has been hacked if you notice a change in your account information or unauthorized posts. If you have reason to believe that your account has been hacked, follow these steps.

Visit the Twitter Website

To begin the process of fixing your hacked Twitter account, you must visit the company homepage. The company website opens up an account login page requiring your credentials.

How Do I Fix a Hacked Twitter Account? (Step 1)

Reset Your Password

The next action you must take is to reset your account password. Click the “Forgot Password” option. Resetting your password will log out any device that is signed in to your account, and it’s a great way to kick the hacker out.

How Do I Fix a Hacked Twitter Account? (Step 2)

Enter Your Account Username

On the next page, the platform will attempt to locate your account. If you used a phone number to register your account, fill in the number in this section. Otherwise, provide the username for your Twitter account.

How Do I Fix a Hacked Twitter Account? (Step 3)

Provide Your Email Address

Once you provide your username, Twitter requires an identity verification by entering your email address. Type it in and click “Next.” The platform already knows the correct email address; therefore, you must provide the original email address to help verify your identity.

How Do I Fix a Hacked Twitter Account? (Step 4)

Confirm the Confirmation Code Recipient Email

The platform then loads a new page to confirm you’ve provided the correct email address. This page exposes a small section of your email address. Click “Next” to continue resetting your password. If you experience challenges during the process, this section allows you to contact Twitter customer support. You can do this by clicking the “X Support” link.

How Do I Fix a Hacked Twitter Account? (Step 5)

Enter the Confirmation Code

The next page informs you that Twitter has sent a confirmation code to your email. Open your inbox and copy the confirmation code sent by the platform. You must then paste this code into the slot provided on the new page. Click “Next.”

How Do I Fix a Hacked Twitter Account? (Step 6)

Create a New Password

You now have to come up with a new account password made up of eight or more characters. To ensure you create a strong password, it’s advisable to include punctuation marks, numbers and letters. Twitter informs you that you’ll be logged out of all your sessions when you change your password. Enter a new password and confirm it by re-typing it in the “Confirm Your Password” section. After you’re finished, click the “Change Password” button.

How Do I Fix a Hacked Twitter Account? (Step 7)

Give a Reason for Password Change

After creating a new password, Twitter seeks to know why you reset your password. Select “There Was Suspicious Activity on my Account,” then click “Next.” The platform pops up a new message informing you that you’ve changed your account password.

How Do I Fix a Hacked Twitter Account? (Step 8)

Enable Two-Factor Authentication

After resetting your password, Twitter recommends enabling two-factor authentication to boost your account’s security. Click the provided link to initiate the process. When setting up the security settings, you must choose a convenient way of receiving verification codes.

How Do I Fix a Hacked Twitter Account? (Step 9)

Conclusion

A hacked Twitter account can be distressful, as it can lead to fraud. Taking control of your Twitter account is a straightforward process that takes a few minutes. Beef up your account security through two-factor authentication.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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