Пошаговые руководства по решению проблем UPS

Instructions to help with popular customer service issues

Popular UPS How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common UPS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing UPS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other UPS customers

Attempted delivery - I would like to pick up the package tonight at a location where th...
I didnt receive my package
* packages going to a college, college is open and all * packages have the same error.
Package was delivered to an unknown address. Trying to locate package
Redirect a package to a new address
I am trying to find out why overnight letter that was put on the truck at * Am is still...
Need to change shipping address.
I just got a job offer,and my orientation says Jan.**,**** at white chapel rd.Lancaster...
UPS ran into my fence and I cant get ahold of anyone to get insurance info
Package is stuck in transit. Delivery date keeps getting rescheduled. The package is at...
My package gets returned to sender by default every time.
my first issue is not getting g help at the customer service number. The automation is...
Packing is showing “shipment cancelled”
I need go reschedule my delivery.
Tracking - package is not moved and no tracking updates it is very annoying because it...
Request to pick up package from nearby facility. I will not be home during delivery.
*Z**V**V********** I need an update.
I have a package that needs to be sent to a different address. The tracking number acco...
See more issues reported by UPS customers

Does GetHuman write how-to guides because they are a partner of UPS?

GetHuman has no affiliation whatsoever with UPS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of UPS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

UPS Reference

Guidance for Other Companies

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