Not only do we write step by step manuals for how to solve common Verizon customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Verizon customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Verizon customers
WHERE IS MY ORDER FOR THE PHONE THAT WAS SUSPPOSED TO BE A REPLACE FOR MY...
Get me into account and tell me what is bundled with it
Locked out of web, and want to know what is bundled with my service (Disney *, Hulu, D...
i need to know my account number. I am a new customer and havent received a bill yet i...
Don’t know pin*Payment to wireless account *Get basic cable
Billing issues. I have signed up for auto pay, and it is rejected each month. What is t...
charge off on my account
I have a new credit card number for paying automatically. Help me get it installed. M...
I want to talk to someone about FRAUD.
I want to talk to someone in Customer Service , I am not having a problem with a phone...
I just purchased new phones (Panasonic) for our home and its telling me to call Verizon...
*. Can not get to anyone to talk to about my issue**. Your system keeps knocking me o...
I want prepaid data only on my tablet. I Googled location, and Green Bay Rd Waukegan ad...
I'm locked out of my phone I need my PUK code for Verizon number ***-***-****
Going to Uganda, ** February, returning * March. Can I continue my service there?
One of two set top boxes offers no signal. I troubleshot the issue and found a loose c...
Old flip phone, cell need to cancel! I don’t recall okd PIN number! Being billed for a...
I've done this already.
See more issues reported by Verizon customersGetHuman has no affiliation whatsoever with Verizon, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Verizon have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.