Not only do we write step by step manuals for how to solve common Verizon FiOS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Verizon FiOS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Verizon FiOS customers
I need some information on high speed internet and possible change my version Fios plan
No connection to internet.
I lost power briefly yesterday morning and the television as well as the internet no lo...
Tv and internet not working. Been on hold forever for hours. Need someone to come to house.
I want paper billing, since I cannot access my own account online. I also want paper bi...
We just purchased a plan with Verizon but we are looking to switch to a better plan. Si...
Lost connection, need crew to come out and rerun the wiring
You need to reboot my fios
We have no internet and no tv
Cannot connect to the internet. Computer says access point is broken between router and...
I want a phone call not talking to no dam machine
After installing a smart TV I wanted to look into making my online transactions and com...
We are moving and need to make arrangements
Moved out if NJ on *******. Called ****** to have account changed to ex husbands name...
My landline phone service is not working correctly
My landline service is not working correctly.
Landline phone service is not working
TV shows a combination of the On Demand screen and the channel menu, with audio from th...See more issues reported by Verizon FiOS customers
GetHuman has no affiliation whatsoever with Verizon FiOS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Verizon FiOS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.