Not only do we write step by step manuals for how to solve common Verizon FiOS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Verizon FiOS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Verizon FiOS customers
Previously accessible channel now says not subscribed
Only received * of * $*** credits. Curious why not both. *Thank You in advance
I need Fios turned on after a seasonal suspension
Add two t v ‘s to my account
End my service pleaser
I have a downed Verizon wire in my front lawn.
Need to get account information
I am locked out of my account online.*The security question is not one I use.*The syste...
SIM card is locked. I have been using this phone. For awhile and accidentally locked S...
I had a free subscription of discovery plus for ** months. It expires April **. I don’t...
My caller ID isnt working on my landline....nothing comes up on my TV
Caller ** isn't working on my land-line
We need a Verizon person to come to house to fix wiring and remove old wires
I need to speak with someone about my ACP
know the ISP password and user name
I'm having difficulty signing up for the verizon visa device dollars card. Can you plea...
I'm trying to sign up for the Verizon Visa device dollar card and I'm having difficulty...
I'm having difficulty enrolling in the Verizon Visa device dollars offer. After signing...
See more issues reported by Verizon FiOS customersGetHuman has no affiliation whatsoever with Verizon FiOS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Verizon FiOS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.