How Do I Unblock My Walmart Money Card?

If you find that your Walmart Money card as been blocked, this could be due to a few different reasons.Here's some helpful tips to assist you with unblocking your Walmart Money card.

Nov 19, 2019

The Walmart MoneyCard is a useful thing to have because it functions the same way that a credit card does. The difference is that Walmart does not consider your credit rating and bank account statements before giving you a card. You can use your Walmart money card in Walmart, but also for traveling. The limit on your card is dependent on how much money you load. For your kids who are not yet 18, Walmart allows you to get a card for them, where all charges will be reverted to your account.

Why the Walmart Card Is so Convenient

Here is a breakdown of the charges you should expect, that makes the card affordable and easy to use:

1. A one-time issuance fee of $3

2. $3 for every time you reload your card

3. $3 monthly charge for maintenance

Reasons Why Your Walmart Money Card May Be Blocked

Most of the time, your Walmart money card is blocked to avoid illegal activities. Here are some of the activities:

  1. You didn't correctly register your card. If the card you purchased was temporary, or if received an unregistered card, you are obligated to register your card as soon as possible. Walmart cannot resolve any errors on an unregistered card. Visit Walmart's website to activate your card. After you do this, Walmart can proceed to solve any problems on your card.
  2. Transfer irregularities. Walmart has the right to reject transfers via direct deposits. This usually happens if the identifying information does not match the information that Walmart has of you. If such transactions occur repeatedly, Walmart may be forced to block your card.
  3. If you violate the limits on the use of your card. Here are some of the restrictions:
  • When it comes to temporary cards, you are restricted from using them: at ATMs, for card-not-present transactions, at merchants outside the United Stets and for any purchase at a merchant that uses a manual imprint machine.
  • You should not have transactions that exceed $3000 per calendar day.
  • You can only withdraw $500 from an ATM and $1000 from a Walmart register in a single day.

Any violation of the above limits may end up in your card being blocked.

How to Unblock Your Walmart Money Card

  1. Visit the nearest Walmart store, preferably where you got your card issued. Explain when you card got blocked, and if you might have any suspicions as to why it might have happened. You will what be asked for identification documents to verify that you are the owner of your card.
  2. Call Walmart's customer care team. Sometimes after the call, Walmart will have you fax your ID and social security number to solve your problem. Under such circumstances, it usually takes up to ten days for your card to be fixed.

What to Do If You Have Additional Questions

In case the above steps don't satisfy you and you need additional assistance, here is how you can get some.

1. Call Walmart's Customer care helpline. You should note that the first response you get will be automated. This should, however, not deter you. To speak to a live agent, you should press"0". You should expect to wait for a little while before getting an agent on the line.

2. Call Green Dot Bank, which is the issuer of your Walmart Card.

When you call, you may request a written history of your transactions, if it will help with unblocking your card. On the call, you will also be asked for your name and your card number.

3. You can also choose to write to Walmart.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Unblock My Walmart Money Card?

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