Пошаговые руководства по решению проблем eBay

Instructions to help with popular customer service issues

Popular eBay How-to Guides

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How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common eBay customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing eBay customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other eBay customers

My account is on hold and I’m a seller
I've called twice in the last two weeks about appealing a defects. Two items were retur...
Have not received item order number **-*****-***** item Id ************ bought on Janu...
i didn't get the order. The address was wrong
I am a seller...a customer requested a return which I honored...sent a free return labe...
shipping label item return issue
lots of my orders can't be found by ebay?
Car cover will not fit need to cancel and reorder need cover to fit ** Impala just got...
I’m having an issue with one of the orders… I have a no return policy, and the customer...
I really would like to talk to someone I tired of texting I really like to talk to some...
I would like a refund on the grounds of fraud because my money was stolen from a celler
Bought boots , returned them and the are saying I didn’t return the boots they sent . W...
Item delivered to wrong address. Sent proof but seller wont do anything,. Need Ebay t...
My father, Bill Losey has an ebay account that we need to close out. He passed away in...
Customer said they didn’t receive item but it as been longer than ** days there’s somet...
I sold an item through the Global shipping program. Once received the buyer requested t...
did not get item case was closed due to tracking said it was delivered but to wrong address
I just called and was put on hold while some fixed my problem and after ** minutes on h...
See more issues reported by eBay customers

Does GetHuman write how-to guides because they are a partner of eBay?

GetHuman has no affiliation whatsoever with eBay, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of eBay have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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